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Great Southern Bank is a customer owned bank that’s been in business for over 75 years. They offer Home Loans, Savings Accounts, Credit Cards, Personal Loans and much more. We sat down with resident Home Loan Specialist, Stuart Holthouse, to learn about his role and how he helps Browns Plains locals buy their own home.
Q: Tell us a little about your career and experience as a Home Loan Specialist.
I’ve been a career banker for a total of 42 years. I started my career as a teller and worked my way through various positions, culminating with business banking and relationship manager roles.
Q: Why are you passionate about helping Browns Plains locals buy property?
Browns Plains locals are passionate about their community, their families, and their homes. I interact with local customers every day and make myself available to help them achieve their goal of owning their own home. Be it their first home, or their forever home. I am passionate about supporting customers through the home loan application process and can offer advice for those looking to get into the market. Just here to help Aussie dreams come true!
Q: What’s one key piece of advice you’d give to a client looking to buy their first home?
Take small steps, set achievable goals, and don’t be afraid to enter the market when you can. It can be a daunting process, but we can help you navigate it.
Q: What do you enjoy about working as part of the Grand Plaza community?
I love the environment of the shopping centre, and the buzz of the considerable amount of walk by traffic that we see here at Great Southern Bank.
Q: Tell us about a standout memory with one of your customers.
I’ve always worked with a ‘treat people as you would have them treat you’ mentality. Respect and value are important in every customer interaction, and I live by this in my day-to-day work. One memory that stands out, was the pure excitement from a client when I was able to provide a reduction in their interest rate, given the current environment, they were elated and the look on their face said it all! I like little moments like this.
Q: What is something about yourself that people might not know?
I am a motorcycle enthusiast and my role prior to joining Great Southern Bank was as a postman working for Australia Post for a year!
If you’re in the market for a home loan, consider dropping into Great Southern Bank for a chat with Stuart, or make contact by email [email protected] or phone 07 3386 8400.
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